Vectone Services FAQ

The following is a list of frequently asked questions about the Vectone Mobile PAYG service. If you have a question that is not answered here, our Customer Services team are happy to help.

1.I lost my SIM card. Can I move my old number to a new SIM? 2.How to send MMS? 3.Why did my online transaction fail? 4.What is 'verified by Visa' and 'Mastercard SecureCode? 5.How do I sign up to 'Verified by Visa' and 'Mastercard SecureCode?