Below is our most frequently asked questions about transferring numbers. If you have another query, call Customer Service and we’ll be happy to help.
To transfer your number online, click here to initiate the transfer process. Or
Simply print out both forms below, Porting Form and Power of Attorney Form.
Porting Form: Download
Power of Attorney Form: Download
Simply fill in the below form, sign it and send it to email@example.com or send it to the following address:
Mundio Mobile ApS
Ballerup Copenhagen 2750,
<PAC code> space <Vectone number that you have been given in your welcome pack>.
We will then transfer your existing number.
For example, if you want to switch your Vodafone number 07771234567 to Vectone Mobile 07511122222:
You first get your PAC code VOD123 from Vodafone Customer Service (191). Then, you send a text to 07574212555 from your Vodafone number (07771234567). The text in this case would read: